Something’s off.A report says some nonprofits lost Microsoft 365 data after Microsoft retired a free Business Premium grant. Microsoft reportedly deleted remaining data before the stated retention and export window had ended, then said recovery attempts had failed.
The strange part is that Microsoft reportedly cannot say which data was deleted—or whether any data was deleted for a given customer. It is offering affected organizations help setting up a new Microsoft 365 environment, but the reported lost material may not be recoverable.
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