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Most US adults reportedly do not use AI chatbots

TECHNOLOGY & SOFTWARENEEDS REVIEWUpdated:

A report citing a Pew Research Center survey says 51% of US adults do not use AI chatbots, making users a narrow minority. Among non-users, lack of interest was reportedly the most common major reason—more commonly cited than not knowing how to use the tools, privacy concerns, or worries about answer accuracy.

Most US adults reportedly do not use AI chatbots

Indifference rather than lack of skill as the main reason

The mismatch is that non-use is described less as a skills barrier than as indifference. The report also says 67% of non-users are unlikely to try chatbots within the next 12 months.

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