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Survey says big companies pay for upgrades IT expects to hurt them

TECHNOLOGY & SOFTWARENEEDS REVIEWUpdated:

A survey commissioned by enterprise-software maintenance provider Origina reports that large companies are paying for vendor-driven software upgrades, migrations, and licensing changes even when their IT leaders believe the changes will reduce performance, reliability, or business value.

Survey says big companies pay for upgrades IT expects to hurt them

A vendor that is costly to leave despite unwanted changes

The survey of 2,018 CIOs and senior IT decision-makers at companies with at least 10,000 employees found that 95 percent said their organization had made such a purchase in the previous three years. The systems may be important enough to keep, while switching away from a major vendor is reported to be highly disruptive—leaving IT teams to fund changes they do not want.

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